Policies

Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

Personal information you provide during registration or checkout (such as name, email address, billing address, and payment information).
Non-personal information collected automatically (such as IP address, browser type, and website activity through cookies).

2. How We Use Your Information

We use your information to:

Process transactions
Provide customer support
Improve our website and services
Communicate with you regarding your order or any relevant updates

3. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, and you acknowledge the inherent risks associated with online interactions.

4. Third-Party Services

We may use third-party services (such as payment gateways) that collect and process personal data. These third parties have their own privacy policies, and we are not responsible for their practices.

Terms and Conditions

By using our website and making a purchase, you agree to the following terms and conditions:

1. Eligibility

You must be at least 18 years old to place an order on our website.

2. Payment

All payments must be made in full at the time of checkout. We accept various payment methods, including credit cards, debit cards, UPI, and other digital payment platforms. Any payment-related issues are the sole responsibility of the customer and their financial institution.

3. Liability

We are not responsible for any direct or indirect losses, damages, or injuries you may incur from the use of our products or services. You agree to use our products at your own risk.

4. Intellectual Property

All content, including logos, text, images, and designs, on this website is the exclusive intellectual property of PALAEO ENTERPRISES. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Refund & Cancellation Policy

We understand that things don't always go as planned. Here’s our simple refund policy for event tickets:

1. Event Canceled or Postponed

Canceled Event: If the event is canceled, you will receive a full refund.
Postponed Event: If the event is rescheduled, your ticket will be valid for the new date. If you can’t attend, you can request a refund.

2. Refunds for Attendees

You can request a refund up to 10 days before the event.
A small percentage may be deducted for processing.

3. No Refunds for Late Cancellations or No-Shows

Refunds are not available if you cancel after the 10 day cut-off or if you do not attend the event.

4. Refund Process

Refunds will be processed within 5 business days after approval and returned to your original payment method.

5. Ticket Transfers

If you can’t make it, you can transfer your ticket to someone else. Contact us at least 10 days before the event for help with this.

For any questions, reach out to us.